FEB'12 - SEP'20

The Works India - Sr. Manager (Operations)

Heading operations for a 20,000-square feet fabrication house. Rendered assistance in planning & managing events from start to finish according to requirements, target audience, and objectives. Assisted with new & fresh suggestions to enhance the event's success. Managed client servicing activities including providing information about products & services, mapping requirements, resolving queries, and obtaining mandatory details for events. Interfaced with clients to find out their exact event requirements; gathered feedback on specific arrangements and ensured appropriate actions are taken on client requests. Ensured adherence to budgets formulated by senior management. Explored, negotiated & finalized venues, vendors, suppliers, and contractors across PAN India Developed detailed proposals for events (including timelines, venues, suppliers, legal obligations, staffing, and budgets) in coordination with senior management. Coordinated all the operations and promotional events related to an event. Supported seniors in ensuring the event are completed smoothly and stepping up to resolve any problems that might occur. Analyzed the event's success and prepared reports for decision-making.